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Someone You Should Know: Rob Terranova
With this issue, we introduce a recurring and occasional feature of Insurable Interests called “Someone You Should Know,” in which we introduce a member of The Bensman Group team. This month, we would like you to meet Rob Terranova.
When an individual property/casualty client of The Bensman Group calls to report a claim, that client usually ends up talking to Rob Terranova. Rob is the claims coordinator for Bensman Risk Management, our property/casualty affiliate. He handles all information on claims that come into the office.
Rob, who has been with Bensman for five years, is an individual property/casualty (also known as personal lines) manager working with his own set of clientele. In that role, Rob makes recommendations on coverages, deductibles and other factors determining the final policy outcome.
In addition, Rob serves all Bensman Risk Management clients by helping them understand their options when they have an insurance claim. Perhaps as importantly, Rob offers calm, informed counsel at what is often a distressing and uncertain time for clients.
In addition to his role as claims coordinator, Rob also is the home appraisal coordinator for Bensman Risk Management. All new homes are appraised to ensure that the amount of coverage is adequate without being excessive. Rob communicates the results of the appraisal to clients, and he also follows up on any recommendations made by the appraiser.
Rob Terranova is “Someone You Should Know.” If you would like to talk to Rob or to anyone else at The Bensman Group, please call 847-572-0800.